However, the automatic fix also works for other language versions of Windows. In the File Download dialog box, click Run or Open, and then follow the steps in the easy fix wizard. To fix this problem automatically, click the Download button. If you prefer to fix this problem manually, go to the " Let me fix it myself" section. To have us enable logging for you, go to the " Here's an easy fix" section. Step 1: Enable Microsoft Installer logging and Windows Update verbose logging To enable and collect the Windows Installer logs, follow the steps for your operating system. However, you have to do several things before you contact Microsoft Support. These errors will require you to contact Microsoft Support to resolve the issue. As soon as the error codes are captured, you can determine the actual issue and the resolution for that issue. When you enable logging, the actual error codes that are generated by Windows Installer are captured. To troubleshoot these issues, you have to enable logging for two processes, and then try to install the updates again. Microsoft Installer issues can be caused by data corruption, corrupted installations and many other different issues. These logs can then be reviewed by support professionals to help determine the issue. Windows Installer tracks the progress and records the data in a log file. After you enable logging, you can try the unsuccessful installation again. Windows Installer uses logging to help you troubleshoot issues that may occur when you install software packages. I did not need to run the claim script again.Windows 7 Starter Windows 7 Home Basic Windows 7 Home Premium Windows 7 Enterprise Windows 7 Professional Windows 7 Ultimate More. I followed the link to here: Editing the Preferences.xml, alone, was enough to fix it.
I went to the error page for the script here: The 401 error has several meanings, but since the script was able to authenticate my credentials and only failed when trying to claim the server (as seen in the script's output above) it likely meant that the server was somehow claimed. Note: If you use a google account to log into plex, to pass the script's user authentication you will need to log into your plex account and create a username and password in your account settings. How I discovered this was the problem: I tried using the claim script suggested by /u/dane22 from here: When running the script it output: Comparing entered passwords It now works on both my PC and mobile app. I followed the Linux instructions from here: Once I removed the Preferences.xml entries and restarted the server, the web client prompted me to claim the server (I had previously tried deleting Preferences.xml, and was presented with the initial setup prompts, but that didn't fix it.).
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